Terms of service

Terms of Service — By Infinity Memories

Welcome to Infinity Memories. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully, as they outline how our store operates and what you can expect when shopping with us.

These Terms apply to all visitors, customers, and anyone who interacts with our site.

1. General Conditions

By using our website, you agree to use our products and services responsibly and in accordance with the laws of your region.

We may refuse service or cancel orders at our discretion if we believe misuse, fraud, or policy violations may occur.

Any content you upload (such as photos or artwork for custom magnets) may be transmitted over various networks. Payment information is always encrypted.

2. Online Store Terms

Our store runs on Shopify, which provides the e‑commerce platform we use.

To make a purchase, you must be of legal age in your state or province.

3. Products & Services

We specialize in personalized photo products. Because each item is made specifically for you:

Custom products — including flexible photo magnets, rigid photo magnets, button magnets, and any custom‑made item — are final sale and cannot be returned or refunded.

We may limit product availability by region or quantity when necessary.

4. Pricing & Billing

All prices are shown in USD and may change without prior notice.

We reserve the right to correct pricing errors if they occur.

You agree to provide accurate and up‑to‑date billing and shipping information when placing an order.

5. Shipping & Processing Times

Processing times for custom products are listed on each product page.

Please double‑check your shipping address before completing your order.

Infinity Memories is not responsible for packages lost due to incorrect or incomplete addresses.

6. Returns & Refunds

For full details, please refer to our Refund Policy.

Custom items and gift cards are not eligible for returns.

7. Accuracy of Information

We work hard to present our products as accurately as possible. However, slight variations may occur due to screen differences, printing processes, or the nature of personalized items.

We are not responsible for typographical errors or outdated information on the site.

8. Warranties & Liability

Our products are intended for personal use. We are not responsible for damages resulting from misuse or improper handling.

Infinity Memories is not liable for indirect, incidental, or consequential damages.

9. User Content

By submitting photos or artwork, you confirm that you own the rights to that content or have permission to use it.

We reserve the right to decline content that infringes on copyrights, trademarks, or is inappropriate.

10. Updates to These Terms

We may update these Terms from time to time. Any changes will be posted on this page.

By continuing to use the site after updates are published, you agree to the revised Terms.