FAQ
⏱️ Processing Time:
Your order begins moving forward as soon as we receive your photos.
Our processing time is 1–2 business days, and we work with care to get your magnets to you as quickly as possible.
Delivery times may vary depending on your location and shipping method. Automated estimates aren’t always exact, but once we receive your photos, we’ll share the most accurate delivery date so you know exactly when to expect your order.
✨ Do I need to edit my photos before sending them?
No need.
Just send your photos as they are, and we’ll adjust them so they look their best on your magnets. You choose the memories… we take care of the rest.
🖨️ Can I use photos from Instagram or Facebook?
The photos you’ve already shared on your social media can be turned into beautiful magnets.
If the image looks good on your phone, it will look lovely on your magnets. It’s a perfect way to bring your favorite digital moments to life.
🛠️ Can I request a special or custom design?
Absolutely.
If you have a specific idea; text, style, layout; just let us know when you send your photos.
We love customizing your designs so they turn out exactly the way you imagine them.
🎁 Do you offer gift packaging?Yes, we do.
Every order is prepared with clean, thoughtful packaging designed to create a special unboxing experience.
If you’d like to include a personalized message, just add it to the order notes and we’ll include it with the care your gift deserves.
✨ Contact
📧 Email: hello@byinfinitymemories.com
For personalized assistance, order inquiries, or any detailed communication.
+1 (551) 259 7484 - Fast and direct messaging for quick support.
Messages only - calls are not available.